Make sure all your security is in place before user training. This sounds like a "no-brainer" but believe me - do it.
During our most recent "go-live", the security function was in the hands of the Accounting Department. Which, really wasn't a big deal. I mean, they are the ones that know the app. So, why not have them setup security for it. It all worked out really well, except that the security was not completed before the day.
It caused a little bit of confusion and some frustrations but we went through it just fine. One of the things that I learned during that time was that BSFNs do not always give you an error that says anything about "security, permissions or access". The only thing that is evident to the user is that it doesn't work. They receive an "Asynchronous Business Function" error.
What a mess. No other hint as to what may be happening. Just start removing users from roles and see which one causes the issue. Then work from there to find out which security record is the issue.
So, again, have all your security in place before user training. That way everything gets tested before "go-live".
Have fun!
Tuesday, March 20, 2007
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Security 101 |
Tuesday, March 13, 2007
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HelpDesk Role |
Have you tried to create a Help Desk role? You know...one that only has access to the "Administrative Password Revisions" (P98OWSEC|W98OWSECF) application. Well, I've been fighting with it, on-and-off, for a couple days now. And, I'll tell ya, the solution is a little baffling.
In this case we also wanted the Help Desk staff to be able to "FastPath" to the application.
Why was this so hard?
The environments. Why is the non-"J" environment required? I have no idea. I found an entry on JDEList that referred to having 2 roles. One worked just fine and the other didn't. The only thing that was different between the 2 was the environments. So, I granted all the environments and got it to work. Then started pairing things down.
Here is what we had to do:
- Application Security to "Run"
- W98OWSECD (allows them to change their own password)
- W98OWSECF (allows them to change other's passwords)
- W0092B (allows them to lookup UserIDs)
- Action Security for W98OWSECD & W98OWSECF
- Solution Explorer Security with "FastPath" access
- Add the task "5/GH9052" to "WBI Holdings Task Bar" & "MDU Task View"
- Add both the JDV811 & DV811 environments to the role
- Product Code: H90
- UDC: FP
- ode: PSWD
- Description 01: User Passwords
- Description 02: 5/GH9052
- Special Handling:
- Hard Coded: N